Knowledge Client Manager - Legal

Job Type Permanent Full Time
Area London, UK
Sector Knowledge Management
Salary Good competitive salary plus benefits
Start Date
Job Ref R9020
A leading global law firm is seeking someone with significant relevant experience to be responsible for supporting the firm's client-facing knowledge management, training and thought leadership efforts.
Responsibilities Include:
  • Support the implementation of a strategy for client-facing knowledge management and thought leadership, legal publications, alerts, client training and value-add service offering.
  • Review proposals for new client-facing knowledge 
  • Work with the Marketing & Business Development team on the development of horizon spotting across the firm and more cutting-edge content
  • Ensure that client knowledge is created in an efficient way and that electronic content is delivered via a single, integrated global platform.
  • Help to ensure the timely delivery of legal updates to clients via a common global platform..
  • Identify opportunities to provide KM consultancy for key clients.
  • Contribute to pitches and panel reviews as required.
Candidate Requirements:
  • Degree level education (ideally a law degree or post-graduate diploma in law or equivalent)
  • Recognised project management qualification and accreditation
  • Proven experience in the areas of Knowledge Management and/or Marketing & Business Development within a law firm or similar professional services environment. 
  • The ability to work collaboratively and in a collegiate manner 
  • Comfortable working within a large and complex, matrixed environment with multiple stakeholders and interest groups.
  • Experience of successfully delivering global change projects 
  • Significant experience with knowledge content, systems and project management experience in legal or a professional services environment
  • Advanced skills in Word, Excel, PowerPoint, and SharePoint.  
  • An outstanding communicator and with strong influencing and persuasion skills 
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