Knowledge Management Assistant

2018-09-04 11:46:012018-10-14Glen Recruitment
Job Type Permanent Full Time
Location London
Area London, UK London
Sector Knowledge ManagementWeb and Content ManagementTraining
Salary Good salary plus benefits
Start Date
Job Ref R9308
An international law firm  is seeking a Knowledge Management Assistant to join its knowledge team and help to harness, coordinate and organise knowledge effectively within the firm.

The new Knowledge Assistant will be fully trained on the firm’s systems, and this includes setting up new user sites, helping to training new users to use the system and answering queries, plus updating some content on the system.

Responsibilities include:
  • Support the creation, maintenance and administration of the secure client portal sites and online data rooms as required
  • Respond to requests from lawyers and assist internal users to create and maintain content in the system
  • Day-to-day support of existing sites within the firm 
  • Liaising with, training and updating colleagues
  • Day-to-day support for users of the firm's intranet
  • Day-to-day support for the firm's in-house knowledge-sharing system, helping users as they add new material
  • Assisting with marketing initiatives in-house and to clients

Candidate requirements:
  • Ideally one - two years' relevant experience within a commercial environment – preferably within a law firm
  • Website administration experience (e.g. Intranet/Extranet/Internet site)
  • Familiar with SharePoint 2013 (desirable not required)
  • HTML and/or editing experience helpful
  • Excellent communication skills
  • IT literate
  • Ability to learn quickly and adapt to new technologies
  • Good problem solving and analytical skills
  • Solid educational background to degree level or an appropriate qualification
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