KNOWLEDGE TECHNOLOGY MANAGER

Full Description

This is an initial 12 month Fixed Term Contract for an innovative person to work in the legal field.

RESPONSIBILITIES

Help to define and develop the strategic direction for client knowledge channels, ensuring alignment with client and internal knowledge strategies and advising on technology best practice to inform best-in-class user experience across the firm’s platforms

Own the technology roadmap for client knowledge solutions and lead the delivery of a programme of transformation and continuous improvement

Working with Marketing and BD teams to ensure the firm’s client knowledge offering meets & exceeds the needs of their clients and internal stakeholders  

Acting as champion for client knowledge platforms in order to drive adoption amongst client and internal audiences

Identify, develop and maintain the technical resources required to support our global client knowledge offering

Developing best practice processes & training collateral for the new platform 

Provide consultancy and sharing expertise with knowledge content creators

Liaise with the inhouse legal team on all legal, platform related aspects

CANDIDATE REQUIREMENTS

A good understanding of the advanced use and development of knowledge related technology as well as lead generation and content related technologies in B2B industries

An ability to translate complex technical knowledge into simple concepts and language

Experience of managing external suppliers/agencies

Excellent project management skills

Experience of acting as an internal consultant or adviser

Tenacity and commitment – focused on delivery and end results

An ability to pick up new technologies quickly