Knowledge and Information Management

What is Knowledge and Information Management?

Glen Recruitment has been helping to match businesses across all sectors with the best knowledge and information professionals since 1995. If you are a company with a vacancy to fill or a job seeker interested in this area of work, or in advancing your existing knowledge/information career, we hope you might find these pages helpful. 

Information Management 

Information Management is commonly defined as “the provision of the right information at the right time”.

Knowledge Management (KM) - or Knowledge and Information Management (KIM) 

Knowledge Management expands the idea of information management to cover not just information, but insight, guidance, intelligence, experience and knowhow. It is the management framework that is in place to systematically maximise the value and application of the knowledge within an organisation to help deliver and improve business results. It is built on a foundation of good data and information management and is delivered through:

  • people in KIM roles
  • processes for capturing, storing and disseminating the information
  • technologies for allowing the knowledge to be found and accessed
  • strong knowledge management governance

Knowledge management is about connecting people and building communities rather than “simply” connecting and building databases. 

Thought Leadership?

 Although clearly aligned to the dissemination and application of knowledge within an organisation, thought leadership is becoming an important discipline in its own right and is key to growth. There are many definitions of Thought Leadership. This one is often quoted and appears on Wikipedia

“..a buzz word or jargon used to describe a futurist or person who is recognised among their peer mentors for innovative ideas and demonstrates the confidence to promote or share those ideas as actionable, distilled insights. It is the recognition from the outside world that the company deeply understands its business, the needs of its customers, and the broader marketplace in which it operates”.

Those working within organisations, usually in the types of senior analytical roles mentioned above, may often become recognised as thought leaders in their specialisms, industries or sectors and are actively sought by prestigious companies to fulfil this function. This type of role requires them to research, create and develop original, cutting-edge points of view to promulgate with clients, other stakeholders and the media.


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